Frequently Asked Questions
What if my password not accepted when signing in through Safari?
Posted by on 05 June 2017 01:43 PM

This could be a cookies problem, and we advise you to first delete your cookies and then try signing in again.

To delete your cookies

  • 1 Open Safari. It's a blue, compass-shaped app on your Mac's dock.
  • 2 Click Safari. This menu is in the far-left corner of your Mac's menu bar.
  • 3 Click Preferences. It's in the Safari drop-down menu.
  • 4 Click Privacy. This tab is at the top of the Preferences window.
  • 5 Click Remove All Website Data. It's a button in the middle of the page.
  • 6 Click Remove Now when prompted. Doing so will remove the cookies from your Safari browser.

Read more here:

Please also note, when you sign in:

- Your profile name needs to be entered with lower case characters only
- Your password is case sensitive, so please make sure you enter any lower case characters and capitals in your password correctly

If you have tried the above and are still experiencing issues signing in then please contact the Gaydar support team by submitting a ticket:

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