Frequently Asked Questions
What if I messages and the profile grid are opening slow?
Posted by Andre - Gaydar on 11 August 2017 12:17 PM

- SLOWNESS -

We're aware some users are experiencing slowness issues with messages and the profile grid opening. This particular issue seems to be happening mostly when accessing the site through Safari on Apple devices and Internet Explorer. For now, we recommend using Chrome to access Gaydar for the best experience.

- PRIVATE / INCOGNITO BROWSING -

Our current messaging system requires use of Local Storage, and may not work when using your browser in Private or Incognito mode, so we recommend using the browser in normal mode.
We are aware this is a short-coming of our current system and a permanent solution is being worked on. Unfortunately I am unable to give you an exact time for when this work will be completed.
In the mean while the only alternative is to disable Private browsing when using Gaydar.
For easy to follow, step by step instructions on how to turn off Private or Incognito browsing on your browser read more here:
http://www.wikihow.com/Turn-Off-Private-or-Incognito-Browsing

- REFRESH -

If the chat window hangs try pressing Control 'CTRL' and F5 at the same time on your keyboard.
This will force the page to refresh.
Sometimes it also helps to press the F12 key.

- CACHE -

Clearing your cache might also help. For more information on how to clear your cache visit:
http://www.wikihow.com/Clear-Your-Browser%27s-Cache







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